Frequently Asked Questions
Everything you need to know about your order and our gear.
How long does shipping take for my order?
Standard shipping usually takes 3-5 business days within the UK and Europe. International shipping times vary by destination but typically range from 7-14 business days.
What is your return policy for apparel?
You can return any unworn, unwashed item with original tags attached within 30 days of delivery. Please note that for hygiene reasons, socks and underwear cannot be returned unless faulty.
How do I know which size to choose?
Each product page features a detailed size guide. Since we carry various brands, we recommend checking the specific measurements for each item to ensure the perfect fit.
Are the band shirts and merchandise officially licensed?
Yes, 100%. We pride ourselves on working directly with labels and artists to ensure all our merchandise is officially licensed and authentic.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options in select regions.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your shipment's progress in real-time.